Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit a manufacturing brief, fill out a contact form, or communicate with our team. This includes your name, email address, phone number, company name, and details about your product requirements.

We also collect information automatically when you use our platform, including IP addresses, browser type, pages visited, and time spent on pages. This information is used to improve our services and understand how the platform is used.

2. How We Use Your Information

We use the information we collect to provide, operate, and improve our services; process your manufacturing requests and connect you with relevant factories; communicate with you about your orders and our platform; send you updates, newsletters, and promotional content (with your consent); and comply with legal obligations.

3. Sharing of Information

We share your information with factories and manufacturing partners on the Faoud platform only to the extent necessary to fulfill your manufacturing requirements. We do not sell your personal information to third parties. We may share aggregated, non-personally identifiable information publicly and with our partners.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Your account is protected by a password, and we encourage you to use a strong, unique password and not to share it with anyone.

5. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to access, update, or delete the personal information we hold about you. You may also opt out of receiving promotional communications from us at any time. To exercise these rights, contact us at sales@faoud.com.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: